Episode 6: Revamping payment and FX processes at new economy companies
Driven by a young and aspirational middle class, digital consumption and travel expenditures are booming in South-East Asia. A company that sits at the sweet spot of these two trends is Tiket.com, one of the fastest growing online travel agencies (OTA) in the world with more than 15 million app installations. Founded in 2011, the Indonesian new economy company now cooperates with 140 airlines and 2.6 million accommodation providers.
Yet, acting as an intermediary between different parties creates multiple challenges for the treasury function, explains Eddy Putra, Head of Treasury at Tiket.com. Given the nature of travel, where booking is usually done in advance and settlement to hotels is done only upon completion of travel, the company is exposed to FX risks. It also faces multiple recurring cross-border payments to overseas hotels which led to high fund transfer fees as well as manual processing.
How did the company address these challenges in a workflow automation project with Deutsche Bank? Tune into the new flow InCorporate Treasury podcast and learn more about this award-winning solution!